Location:

Erickson Senior Living

The Marketing Operations Coordinator is responsible for managing the lifecycle for projects within the Marketing and Communications department and product offerings on the company online storefront, Erickson Branded Solutions (EBS). This position leverages robust work management and service management platforms to maintain real-time status for all projects and products from request to completion, ensuring that all internal and external deadlines are met, and incidents are resolved to client satisfaction.

What we offer   

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options

• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law

• 401k for all team members 18 and over with a company 3% match

• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age

• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Compensation: $52,000 - 58,000 per year, plus eligibility for annual bonus.

How you will make an impact

• Executes the addition and removal of products on our company online storefront (EBS).

• Supports customer service activities, including responding to emails, chats, and customer inquiries through various channels

• Pre-screens project requests at submission and delegates project tasks based on individual/team capacity.

• Develops and maintains project schedules for high-volume demand. 

• Prioritizes workflow and ensures project tasks and deadlines are met; maintains accurate status of all current projects.   

• Assesses project risks or issues and identifies efficient solutions.

• Initiates and facilitates project stakeholder meetings while providing timely follow up and action items. 

• Obtains necessary stakeholder approvals prior to releasing final files.

What you will need 

• Minimum of 1 year of relevant experience or internship.

• Basic understanding of marketing principles and an ability to pick up new tools and technology quickly

• Ability to prioritize and balance multiple deadlines

• Detail oriented and organized with excellent project management skills.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Headquartered in Baltimore, Maryland, Erickson Senior Living is one of the country’s largest and most respected providers of senior living and health care with a growing, national network of communities. We help people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.